Introduction
Lumex Shift ("we," "us," "our," or "Company") uses cookies and similar tracking technologies on our website to enhance user experience, analyze website usage, deliver personalized content, and manage our digital operations. This Cookie Policy explains what cookies are, the types we use, how we use them, and your choices regarding cookie collection and use.
By accessing our website, you consent to our use of cookies as described in this policy, unless you adjust your browser settings or exercise your preferences through our cookie banner. We encourage you to read this policy carefully.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They store information about your visit and preferences. Cookies serve various purposes, including remembering login information, tracking user behavior, and personalizing content.
There are two main types of cookies:
- Session Cookies: These temporary cookies expire when you close your browser and are used to manage your current session.
- Persistent Cookies: These cookies remain on your device for a specified period (from days to years) and are used to remember your preferences across visits.
Cookies may be set by Lumex Shift (first-party cookies) or by third-party service providers (third-party cookies).
2. Types of Cookies We Use
2.1 Essential Cookies
Purpose: Essential cookies are strictly necessary for website functionality and security. They enable you to navigate our website, access restricted areas, and use core features.
Examples: Authentication cookies (login), CSRF protection, security tokens, session identifiers.
Consent: These cookies are always active and do not require your consent.
2.2 Analytics Cookies
Purpose: Analytics cookies help us understand how visitors interact with our website. They track page views, time spent on pages, traffic sources, and user engagement patterns. This information helps us improve website performance and user experience.
Examples: Google Analytics cookies, Hotjar, Mixpanel.
Consent: These cookies require your affirmative consent through our cookie banner.
Data Retention: Analytics data is typically retained for 12-24 months.
2.3 Marketing and Advertising Cookies
Purpose: Marketing cookies track your browsing activity across websites to deliver personalized advertisements. They help us understand the effectiveness of our marketing campaigns and deliver relevant content.
Examples: Facebook Pixel, Google Ads, LinkedIn Insight Tag, remarketing pixels.
Consent: These cookies require your affirmative consent.
Third-Party Sharing: Information collected by marketing cookies may be shared with advertising networks and platforms.
2.4 Preference and Functionality Cookies
Purpose: These cookies remember your settings, preferences, and choices to personalize your experience. They store information like language preference, layout preferences, and accessibility settings.
Examples: Theme preference (light/dark mode), language selection, saved filters.
Consent: Most functionality cookies require your consent, though some may be necessary for basic operation.
2.5 Social Media Cookies
Purpose: Social media cookies enable integration with social platforms, allowing you to share content and participate in social features on our website.
Examples: Facebook, Twitter, LinkedIn, Instagram integration cookies.
Consent: These cookies require your affirmative consent.
Third-Party Policies: Use of these cookies is subject to the privacy policies of the respective social media platforms.
3. How We Use Cookies
- Authentication: Maintaining your login session and verifying your identity.
- Security: Preventing fraud, protecting against unauthorized access, and maintaining data security.
- Performance: Analyzing website speed, functionality, and user experience to identify and fix issues.
- Personalization: Remembering your preferences and delivering personalized content recommendations.
- Analytics: Understanding user behavior, traffic patterns, and website effectiveness.
- Marketing: Delivering targeted advertisements and measuring campaign effectiveness.
- Social Integration: Enabling social sharing and platform integration features.
4. Third-Party Cookies and Tracking
Our website uses cookies and tracking technologies from third-party service providers, including:
- Analytics Providers: Google Analytics, Hotjar, and similar tools to track website usage.
- Advertising Networks: Google Ads, Facebook Ads, LinkedIn, and other platforms for targeted advertising.
- Payment Processors: Stripe and similar providers for secure payment processing.
- Content Delivery Networks: Cloudflare and similar services for website performance.
- Social Media Platforms: Facebook, Twitter, LinkedIn for integration and tracking.
These third parties have their own privacy policies and may use your information for their own purposes. We recommend reviewing their privacy policies to understand their data practices.
5. Cross-Site Tracking
Some of our cookies may track your activity across multiple websites over time. This cross-site tracking is used to deliver personalized advertising and understand your broader online behavior. You can limit cross-site tracking through browser settings or advertising opt-out mechanisms.
6. Your Cookie Preferences and Controls
6.1 Cookie Banner
When you first visit our website, a cookie banner appears allowing you to manage your preferences. You can:
- Accept All: Consent to all types of cookies.
- Reject All: Decline all non-essential cookies.
- Customize: Choose specific cookie categories to enable or disable.
Your preferences are saved in your browser and remain active on future visits.
6.2 Browser Settings
You can control cookies through your browser settings:
- Most browsers allow you to refuse cookies or alert you when cookies are being set.
- You can delete cookies already stored on your device.
- You can set your browser to block third-party cookies.
- You can enable "Do Not Track" (DNT) features if available.
Note: Disabling essential cookies may limit website functionality and prevent you from accessing certain features.
6.3 Advertising Opt-Out
You can opt out of personalized advertising through industry initiatives:
- Network Advertising Initiative (NAI): Visit www.networkadvertising.org to opt out of NAI-member companies.
- Digital Advertising Alliance (DAA): Visit www.aboutads.info to manage advertising preferences.
- Your Ad Choices: Many advertising platforms offer "Your Ad Choices" tools for managing preferences.
- Browser Features: Some browsers offer built-in advertising preference controls.
Note: Opting out does not prevent ads from displaying; it only prevents personalization based on your browsing behavior.
6.4 Global Privacy Control (GPC)
If your browser or device has Global Privacy Control enabled, we will honor these privacy preferences regarding our use of cookies and tracking technologies to the extent permitted by law.
7. Cookie Duration and Retention
Cookie retention periods vary by type and purpose:
- Session Cookies: Deleted when you close your browser (typically seconds to hours)
- Essential Cookies: Retained for the duration of your session or login period
- Analytics Cookies: Retained for 12-24 months
- Marketing Cookies: Retained for 30-90 days (varies by platform)
- Preference Cookies: Retained for 1-5 years to remember your settings
- Third-Party Cookies: Retention periods set by third-party providers (often 1-2 years)
You can clear cookies at any time through your browser settings or our cookie banner.
8. Children and Cookies
Our website is not intentionally directed to children under 13. We do not knowingly collect cookie data from children under 13. If we become aware that we have collected cookie information from a child under 13, we will delete such data promptly.
For users between 13 and 18, we apply enhanced privacy protections and limit non-essential cookie usage.
9. International Considerations
9.1 European Union (GDPR)
If you are located in the EU, our use of cookies is governed by the General Data Protection Regulation (GDPR). We obtain explicit consent for non-essential cookies before they are set. You have the right to withdraw consent, access, delete, and port your cookie data.
9.2 California (CCPA)
California residents have the right to know what cookies collect information about them, to delete that information, and to opt out of the "sale" or "sharing" of cookie data. We honor these requests through our cookie management tools.
9.3 Other Jurisdictions
We respect privacy laws in all jurisdictions where our website is accessible and apply enhanced protections where required.
10. Security of Cookie Data
We implement security measures to protect cookie data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
11. Changes to This Cookie Policy
We may update this Cookie Policy periodically to reflect changes in our practices, new technologies, legal requirements, or other factors. Material changes will be notified through our website, email, or cookie banner. Your continued use of our website following notification of changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions about this Cookie Policy, wish to manage your cookie preferences, or want to exercise your privacy rights regarding cookies, please contact us:
- Phone: +81 3-3207-8139
- Email: info@lumexshift.com
- Address: 2-3-1 Asakusa, Taito City, Tokyo 111-0032, Japan
We will respond to your inquiry within 30 days. For GDPR-related requests, we provide priority attention.
13. Additional Resources
For more information about cookies and online privacy, visit:
- All About Cookies: www.allaboutcookies.org
- Internet Advertising Bureau (IAB): www.iab.com
- Your Online Choices: www.youronlinechoices.eu
- European Commission (GDPR): ec.europa.eu/justice
- California Attorney General (CCPA): oag.ca.gov